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Frequently Asked Questions

Straight answers to what people ask us most. Anything else, just call.

Questions

What people ask

Common questions

How do I book service?
Call 516-761-1525. Every appointment is set by phone, so you talk to a person. There's no online booking.

How do I pay?
We accept Venmo, Zelle, Cash App, Apple Pay, cash or check, and we invoice after the work. No online payments.

Do you give estimates?
Free estimates on new installs and replacements. For repairs and service calls, we explain costs before any work starts.

What area do you serve?
All of Long Island, Nassau and Suffolk Counties, homes and businesses.

What does a repair cost?
Every job is different. Call and we'll talk through your situation, and we explain costs before any work starts.

My oil burner stopped. Should I keep pressing reset?
Press it once at most. Repeated resets can flood the chamber with oil. If it locks out again, call us.

Which mini-split brands do you service?
We service Mitsubishi, Daikin and Fujitsu ductless systems.

What's included in the $99 residential tune-up?
A full evaluation of your home's heating or cooling system, with our findings and recommendations explained. Flat $99 per residential system, with no extra charge for tune-up time. Heat or A/C, any time, any season, for systems that are running. Minor noises or adjustments still qualify. Parts and repairs only with your approval. If a failed part has stopped your heating or cooling, that's a regular service call, and we'll explain the cost and get your OK first. Tune-ups are scheduled during normal business hours. For oil tune-ups, add $15 plus tax for each new oil filter we install.

Do you work on commercial buildings?
Yes: rooftop and package units, commercial boilers and preventive maintenance. Commercial work is quoted separately, so call for a quote.

Do I need a contract with my oil company?
No. Peak Mechanical is an independent HVAC company and doesn't sell oil.

Call to book

Talk to Peak

Call to book service. Booking, appointments and payment are handled by phone and invoice.

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​No online booking and no online payment. You talk to a person, set a visit time together, and get an invoice after the work.

HOW IT WORKS

Tell us what your system is doing.

SET A TIME BY PHONE

We agree on a visit time with you.

DIAGNOSE & FIX

We explain what we found and do the work you approve.

INVOICE AFTER THE WORK

No payment up front.

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